🔒 Data Protection

New Casin Privacy Policy — Your Data Is Safe With Us

Learn how your personal data is collected, used, and kept secure — explained clearly in Bengali.

Last Updated: June 2026

1. Introduction

new casin (https://newcasin.bet) takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect when you use our platform, why we collect it, and how it is handled.

By accessing our platform or creating an account, you agree to this privacy policy. If you do not agree with any part of this policy, we ask that you refrain from using our services.

This Policy new casinApplies to all services — including the web platform, mobile browser, live chat, email, and customer support. We believe transparency is the foundation of trust, and have done our best to explain everything in plain, straightforward language.

In summary: We never sell your data. Information is used solely to improve our services and maintain security.

2. Information We Collect

new casin Information is collected in three main ways — what you provide directly, what is collected automatically, and what is received from third parties.

Information You Provide Directly

  • Registration Details: Name, mobile number, email address, date of birth
  • KYC Information: Copy of national ID or passport, selfie photo
  • Financial Information: Mobile banking number (Mobile Pay/Nagad/Rocket), transaction history
  • Support Contact: Messages and information submitted via live chat or email

Automatically Collected Information

Data Type What We Collect Purpose
Device Information Device model, OS, browser To ensure compatibility
Network Information IP address, ISP Security & Geo-Restrictions
Usage Patterns Page visits, clicks, session duration Service Improvement
Gaming Data Game history, betting amounts Record-Keeping & Responsible Gaming
Cookies Session tokens, preferences Login & Personalized Experience

3. How Your Data Is Used

Collected data is used only for specific, legitimate purposes. new casin Your data is never used for purposes beyond what is necessary.

Account Management

To manage registration, login, password resets, and account security.

Payment Processing

For processing deposits, withdrawals, and bonus payouts.

Identity Verification (KYC)

To verify each user's identity in compliance with national and international laws.

Fraud Prevention

To detect unusual transactions and suspicious activity, and to protect the security of all users.

Service Improvement

Anonymous analytics are used to improve platform performance and develop new features.

Responsible Gaming

To monitor gaming behaviour, identify at-risk patterns, and provide timely support.

Legal Obligations

To meet regulatory requirements and maintain legal records.

4. Who We Share Your Data With

new casin Your personal data is never sold or shared with third parties for advertising purposes. Information may be shared only in the limited circumstances below:

  • Payment Processors: To process transactions with payment providers such as Mobile Pay, Nagad, and Rocket.
  • KYC Service Provider: With a licensed verification service provider for identity checks.
  • Technology Partners: With game software providers and platform maintenance companies — limited to necessary information only.
  • Legal Authorities: To authorities when required by court order or legal obligation.
  • Anti-Money Laundering (AML): To regulatory authorities for the prevention of financial crime.

Before sharing your data with any third party, we enter into strict confidentiality agreements to ensure your information remains properly protected.

We never sell or transfer your data to marketing or advertising agencies.

5. Cookies Policy

Cookies are small text files stored on your device. new casin The following types of cookies are used:

  • Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your language preference and display settings.
  • Analytics Cookies: To understand which parts of the site are used most — based entirely on anonymous data.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

6. How Long We Retain Your Data

Your data is not retained beyond a set period. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For the duration of account activity and 5 years after closure (as required by law)
  • Transaction Records: 7 years (in accordance with financial regulations)
  • KYC Documents: 5 years after account closure
  • Chat & Support Logs: 2 years
  • Anonymous Analytics Data: Indefinitely (no personally identifiable information)

Once the designated retention period expires, data is permanently deleted using secure methods.

7. Security Measures

new casin We use industry-leading technology to keep your data secure. Our security framework:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL
  • Data Encryption: Sensitive data stored on our servers is kept in an encrypted state
  • Two-factor authentication (2FA): An additional layer of security for account access
  • Regular Security Audits: Penetration Testing by Independent Security Experts
  • Staff Training: All staff receive regular training on data protection
  • Access Control: Only authorized personnel can access data on a need-to-know basis

That said, no method of internet transmission is completely secure. We encourage you to stay vigilant — use a strong password and never share your login credentials with anyone.

8. Your Rights

You have the following rights regarding your personal data:

01
Right to Access

You can find out exactly what data we hold about you and how it is used.

02
Right to Rectification

You may request the correction of any inaccurate or incomplete information.

03
Right to Erasure

You may request deletion of your data unless we are required to retain it by law.

04
Right to Restriction

In certain circumstances, you can request that we restrict the processing of your data.

05
Right to Data Portability

You may request a copy of your data in a readable, portable format.

06
Right to Object

You may object to the processing of your data for specific purposes.

To exercise any of these rights, please contact us: support@newcasin.bet — We will respond within 30 days.

9. Protection of Minors

new casin's services are strictly for users aged 18 and above. We do not knowingly collect any data from minors.

If a minor registers and this comes to our attention, the account will be closed immediately and all collected data will be deleted. If you believe your child has registered by mistake, please contact us right away.

10. Third-Party Services

Our platform uses third-party game software and payment services, each of which operates under its own privacy policy. new casin's privacy policy applies exclusively to our own platform.

We recommend reading the privacy policy of any third-party service before using it. Before sharing your information with third parties, we verify that they meet our data protection standards.

11. Policy Updates

This privacy policy may be updated due to business needs or changes in applicable law. In the event of any changes:

  • An updated version will be published on this page and the date will be revised accordingly
  • Registered users will be notified by mobile of any significant changes
  • The updated policy takes effect 7 days after the changes are made
  • Continued use of the platform after any changes will be considered acceptance of the updated policy

12. Contact Us

For any privacy-related questions, concerns, or rights requests, please get in touch with us:

  • Email: support@newcasin.bet
  • Live Chat: Chat button at the bottom-right corner of the website
  • Response time: Typically within 24–72 hours
We provide support in Bengali. Writing to us in Bengali will get you a fast and easy response.

13. Frequently Asked Questions

Yes, completely safe. ID information submitted for KYC is used solely for verification purposes and is stored on encrypted servers. It is never sold or transferred to any third party.

Certain data must be retained for a specified period due to legal obligations (e.g., transaction records for 7 years). Marketing and non-essential data, however, is deleted after account closure.

Your mobile banking number is used solely for payment processing. It is stored in encrypted format and never used for any purpose other than payments.

Yes. You can opt out of promotional notifications at any time through your account settings or by contacting support. However, important account security messages cannot be turned off.

In the event of a security breach, we will notify affected users by SMS or email within the legally required timeframe and advise them on the necessary steps to protect their accounts.

Why Our Privacy Policy Is Different

How New Casin Protects Your Data

🔒
256-bit SSL Encryption

All data transmissions are secured with the highest level of encryption. Neither hackers nor any third party can access or read your information.

🚫
Your Data Is Never Sold

We will never sell your personal data to advertising agencies or third parties — that is our commitment.

🛡️
Regular Security Audits

Independent security experts conduct regular penetration tests on our systems to identify and address any vulnerabilities.

🗓️
Limited Retention Period

Data is not retained beyond the period it is needed. Once the retention period expires, it is permanently deleted through secure methods.

✋
Your Control

You always have the right to view, correct, or delete your personal data — you can submit a request at any time.

🗣️
Clear Communication in Bengali

For any privacy-related questions, you can reach our support team in Bengali — straightforward answers, no complicated English.

🔐

Start Trusted & Secure Gaming

Your data is secure and payments are safe at New Casin. Register now and claim your welcome bonus.

বাংলা